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Knowledge Base

Frequently Asked Questions

Answers to common questions about Football Insights.

01

Is Football Insights licensed and regulated for users in my country?

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Yes. Football Insights is licensed by the UK Gambling Commission (UKGC) and complies with the required standards for fairness, player protection, and secure transactions. Our licence numbers can be verified on the UKGC website.

02

How does Football Insights generate its match predictions, and can I see past performance?

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Our predictions are produced by a combination of statistical models, historical data, and expert analysis of team tactics, player form, and match conditions. We publish a transparent record of every tip’s result on the ‘Results’ page, so you can check hit rates for each league and market. All models are regularly audited for accuracy.

03

What subscription plans are available, and what’s included?

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We offer three tiers: Free (basic match previews), Pro (detailed predictions, odds comparisons, and in‑play alerts), and VIP (personalised bet builder, exclusive World‑Cup content, and priority support). All paid plans are billed monthly or annually, with the annual option saving 20 %.

04

What payment methods can I use to subscribe or deposit?

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We accept Visa, Mastercard, and Maestro cards; e‑wallets such as Skrill, Neteller, and PayPal; and direct bank transfers. For deposits over £50 you can also use Bitcoin, Ethereum, or USDT with no transaction fees.

05

How do I withdraw my winnings or cancel my subscription?

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Withdrawals can be requested from the ‘Wallet’ section; most methods process within 24 hours, while card and bank transfers take 2‑5 business days. To cancel a recurring subscription, go to Account > Subscription > Cancel; the cancellation takes effect at the end of the current billing period.

06

Does Football Insights support responsible gambling and provide self‑exclusion options?

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Yes. We are committed to responsible gambling and provide tools such as deposit limits, loss limits, session timers, and a self‑exclusion option that temporarily or permanently blocks your account. If you need help, our support team can direct you to Gamban, GamCare, or BeGambleAware.